Cameron Nutter
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Articles
Recent activity by Cameron Nutter-
Manage Logins and Authentication
Your account security is important to us. This guide will walk you through how to manage your login credentials, update account details, and enable extra layers of protection with multi-factor auth...
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Porting: Best Practices
Porting allows you to move phone numbers from your loser carrier(s) to Trunking.io. This guide provides best practices for service providers to ensure a smooth transition for end users.Where to go:...
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Purchasing DIDs (Phone Numbers)
This guide will walk you through how to purchase new phone numbers for your account. These numbers (DIDs) can then be assigned to trunks, configured for E911, or set up for messaging and CNAM servi...
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E911 Management
The E911 Management page lets you create emergency service locations and assign them to your DIDs so that 911 calls are routed with the correct address.Where to go: E911 Management from the nav men...
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What does Trunking.io's Portal do?
Just looking for a quick overview of Trunking.io's Portal? Check out the summary below.What You Can Do in the Portal Dashboard – The Dashboard provides you with an overview of your Trunking.io acc...
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Understanding Your Dashboard
Your account dashboard is the central hub for your Trunking.io account. It gives you a quick view of your account status, balance, and usage activity. This guide provides some further explanation f...
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Understanding Trunk Groups
A trunk group is the foundation of your voice network connection with Trunking.io. They act as the “bridge” that routes inbound and outbound calls. Each trunk group has its own authentication type,...
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Troubleshooting your Trunk Groups
This guide provides best practices to resolve common trunk group issues. If calls fail, quality drops, or registration won’t stay active, it always helps to start with the basics.Before You Start I...
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Getting Started with International Dialing
Customers wishing to use the Trunking.io network to complete outbound calls outside of the US & Canada must sign and complete the International Dialing Authorization Form, available for download at...
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Trunking.io Tax Exemptions
2026 Tax Exemption Documents for qualifying Trunking.io customers are now available for download at the bottom of this article.If your business should be tax-exempt, please complete and return all ...